Casework

One of my most important duties as a member of Congress is to help constituents navigate federal agencies. While I cannot override the decisions made by a federal agency, I can often inquire on a constituent’s behalf to check on statuses, expedite service, find solutions, and try to cut through red tape. While I cannot guarantee you a favorable outcome, my staff and I will do our best to help you receive a fair and timely response to your concern. Residents of the 10th Congressional District of Washington can contact me for assistance in dealing with federal agencies.
Below you will find a list of services that I can help you with at federal agencies. You will need to complete privacy authorization form to comply with provisions in the Privacy Act, which you will find at the bottom of this page.
Which agency do you need help with?
Department of Veterans Affairs
- VA health and disability benefit claims
Military
- Military issues affecting current servicemembers, veterans, or military families or spouses.
U.S. Citizenship and Immigration Services
- Citizenship, Green Cards, work permits
The following information is for immigrants. Please contact my office for assistance with any questions or problems you may have.
- How can I apply for lawful permanent residence ("green cards")?
- How can I obtain information on naturalization?
- How can I gain employment authorization?
- Are there services for anyone who has a case pending With USCIS?
- How can I obtain legal advice?
- How can I undergo an immigration medical examination?
- How can I adopt a child from another country?
For more information on immigration and citizenship, please visit the U.S. Citizenship and Immigration Services website.
State Department
- Visas, overseas travel, international adoption
Internal Revenue Service
- Tax issues and COVID-19 stimulus payments
Social Security Administration
- Disability claims and retirement benefits
Education Department
- Student loans and financial aid
Department of Labor
- Labor issues
Passport Agency
We may be able to help you expedite your passport application in an emergency, report lost passports, and monitor overseas travel restrictions.
- For general questions regarding the State Department's Bureau of Consular Affairs passport services, see the State Department's Frequently Asked Questions about Passports web page.
Medicare
- Issues with Medicare
Federal Communications Commission
- Filing complaints with the FCC
Housing and Urban Development
- Housing issues
Office of Personnel Management
- Issues dealing with U.S. federal employment and retirement
Postal Service
- Mail delivery, mailboxes, and other related issues
Privacy Release Forms
In order to better serve you, please download, print, fill out, and return the relevant Privacy Release Form. If you have any questions or concerns, please do not hesitate to call us. Contact information for my district offices is below. The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress have written authorization before they can obtain information about an individual's case. We must have your signature to proceed with this type of request.
- Click here to download the Privacy Release Form (for all Federal agencies except for US Citizenship and Immigration Services (USCIS))
- Click here to download the US Citizenship and Immigration Services-specific Privacy Release Form
Return the Privacy Release Form in three easy ways
drop off at my Lacey Office during business hours
mail or fax to my Lacey Office (420 College St SE, Suite 3000, Lacey, WA 98503; Fax 360-459-8581)
to request to return the form via email, please email me at this link.
Contact Information for my District Offices
- LACEY DISTRICT OFFICE: 420 College St SE, Suite 3000 Lacey, WA 98503; Phone: (360) 459-8514; Fax 360-459-8581
- LAKEWOOD DISTRICT OFFICE: 6000 Main Street SW, Suite 3B, Lakewood, WA 98499